Delivery

Last updated: November 12, 2026

Everything sold on Stiffwell is digital: a daily routine app that runs in your phone's browser (iPhone or Android) and printable PDF guides. Nothing is shipped.

How you receive your order

As soon as your payment is confirmed, your access appears on screen, and we email you a link to your personal access page — usually within minutes. The email comes from "Stiffwell" (orders@mail.digitalshelflab.com). From your access page you can open the app and download every file you paid for, including anything you add to your order afterward. You do not need to create an account.

To open the app on another phone or computer, sign in with the email you used at checkout: we send a one-time code to that address.

Your access does not expire, and there is no limit on how many times you can open the app or download your files (unless the order is refunded or disputed, as explained in our Terms of Sale). Please keep the email: the link is private to your order, so do not share it.

Delivery is considered complete when that email is sent to the address you entered at checkout. If it does not arrive, please check your spam, junk or promotions folder, or contact us and we will resend it.

How to contact us

Email: support@digitalshelflab.com
Phone: +1 (786) 403-0332
Address: 1057 NW 136th Ave, Miami, FL 33182, United States

We usually reply within 24 hours.